Troubleshooting - LearnPad UK

Troubleshooting

Overriding the LearnPad Browser

Most websites work well in any modern web browser, but in some instances they are designed with the features of a specific browser in mind. Because of this, you may choose to open certain website resources in a browser other than the LearnPad browser.

Troubleshooting Dashboard

Test If your LearnPad is switched on and connected to Wi-Fi, then you should be able to see it on the Dashboard page and there should be one or more connection indicator icons on the device’s bottom border as shown in the picture.

Dashboard control relies on communication channels between the Dashboard browser and the LearnPad devices. It might be useful to familiarise yourself with the various device communication mechanisms before trying this troubleshooting guide.

LearnPad UK